Tigers introduce new Guest Services Communication with fans

DETROIT – With Opening Day less than two weeks away, the Detroit Tigers today announced the team’s Park Operations department will provide fans with two new direct communication options to Guest Services in an effort to better address questions and concerns fans may have while enjoying Tigers baseball at Comerica Park.  

“Our goal each season is to provide fans with an enjoyable and fan friendly experience while visiting Comerica Park,” said Michael Healy, Vice President of Park Operations.  “The text messaging and Twitter options complement the Guest Services locations within the ballpark, and afford us the opportunity to address questions or concerns from our guests. Feedback from Tigers fans is important to our organization.”

TEXT MESSAGING
Guests can use their cell phones to confidentially text Guest Services questions and concerns to Comerica Park Event Staff Colleagues. Text “SECURITY”, followed by your seat location and explanation of your situation to 39844 (standard message rates apply). A Comerica Park Event Staff colleague will respond to guest service or security matters.

TWITTER

Tigers fans can send comments or concerns to @ComericaParkOps the new Official Twitter for the Detroit Tigers Park Operations Department. A Comerica Park Event Staff colleague will respond to guest service or security matters.

GUEST SERVICE LOCATIONS

Guest Service offices are located behind section 130 on the main concourse, behind section 210 and behind section 330 on the upper levels.  The Guest Service Staff is available to assist with a variety of issues, including lost children, ticket problems, and general questions or inquiries.